Frequently Asked Questions (FAQ)
- What products do you offer?
At Funky Wholesale, we offer a diverse range of high-quality wholesale products, including apparel, accessories, and essential items for various businesses. Our inventory is carefully curated to meet the needs of retailers and companies looking for top-notch goods at competitive prices.
- How can I place an order?
Placing an order is easy! Simply browse our website, select the products you wish to purchase, and add them to your cart. When you're ready, proceed to checkout and follow the prompts to complete your order. If you need assistance, our customer service team is here to help.
- What are your payment options?
We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express) and secure online payment gateways. For large orders or special arrangements, please contact our customer service team for additional payment options.
- What is your return policy?
We strive to ensure that you are satisfied with your purchase. If you receive a defective or incorrect item, please contact us within 7 days of receipt. We will guide you through the return process and provide a replacement or refund as appropriate. Please note that returns for change of mind are not accepted.
- Do you offer international shipping?
Yes, we offer international shipping to many countries. Shipping costs and delivery times vary depending on the destination. For more information on international shipping options and rates, please contact our customer service team.
- How can I track my order?
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment on the carrier's website. If you have any issues with tracking, please reach out to our customer service team for assistance.
- Can I customize products or request bulk orders?
Yes, we offer customization options and bulk ordering for certain products. If you have specific requirements or need a large quantity of items, please contact us directly to discuss your needs and get a personalized quote.
- How can I contact customer service?
You can reach our customer service team via email at info@funkywholesale.com or by phone. Our team is available to assist you with any questions or concerns you may have. We strive to respond to all inquiries promptly.
- Do you have a physical store?
Currently, we operate exclusively online to provide you with the best prices and convenience. Our online store is designed to offer a seamless shopping experience, and we are committed to delivering excellent service through our website.
- How do I sign up for your newsletter?
To stay updated on our latest products, promotions, and news, sign up for our newsletter at the bottom of our website. Simply enter your email address in the subscription form, and you'll receive regular updates directly to your inbox.
Still Have Questions?
If you have any other questions or need further assistance, please don’t hesitate to contact us. We’re here to help and ensure that your experience with Funky Wholesale is exceptional.
